VES: Delivering Value, Creating Change & Advancing the World

Empathy. Compassion. Cooperation. These skills highlighted in the Jackass Whisperer become especially important in this digital world where tensions are high and it’s easy to misinterpret intent through email, text, and social media. Let’s take a look at intent, reactions, and what you can do when dealing with “difficult” people.

Learning Objective:​​​​
At the conclusion of this session, participants will be able to: Demonstrate techniques for dealing with difficult people.